 |
SHIPPING
We currently only ship to the USA only (lower 48 states only).
Most orders are shipped within one business day with standard shipping and tracking number. Tracking information will be automatically uploaded as soon as the item has been shipped.
Please make sure to provide the correct shipping address during checkout as the address cannot be changed after checkout. We are not responsible for any incorrect or undeliverable addresses.
We do not ship to AK, HI, PO boxes, or APO addresses.
RETURNS & WARRANTY
RETURN REQUEST CLAIM DEADLINES:
-- Shipment Damaged Goods: 48 Hours of Delivery Receipt
-- Non-Defective Goods: 30 Days (may require up to 1-3 weeks processing by carrier)
-- Defective Goods: 30 Days
-- Mis-Shipped Goods: 10 Days
FEES:
-- Defective Merchandise: No Fees with Product Replacement (subject to policy re-stock fees when product is not replaced)
-- Non-Defective Mechandise: 15% Re-Stock Fee in Most Cases
Exceptions are iTouchless (25% restock fee); PureWater 2GO (20% restock fee); Meyda (30% restock fee); Napier (25% restock fee); First Aid Only (20% restock fee); Open Air Cinema (20% restock fee)
-- Unauthorized, Refused, and Undeliverable Returns
Subject to related shipping and re-stock fees
may be subject to $10.00 shipping carrier penalty fee
Wholesale Geeks takes possession of unclaimed, unauthorized product returns after 60 days.
|
